Return Policy

 
All sales are final. Returns are only available for products damaged upon arrival. 
 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Damaged products must be photographed and returned within 30 days of the purchase date.
 
To complete your return, we require a receipt or proof of purchase.
 
Please do not send your purchase back to the manufacturer.
 

Returns

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.
 
If you are approved, then your return will be processed, and a new product will be shipped within 5-7 business days.
 
 

Shipping

To return your product and mailing address, please use our contact us page for further instructions.
 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 
 
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
 

Join our Mailing List



We respect your privacy and will never resell your information.

I'm a big smoker and collect a lot of pieces. The gravity vortex is a nice travel piece. It becomes the topic of conversation. The vapor/ bong hit you get is amazing. Made sturdy to my surprise. I recommend this to any smoker that wants the gravity sensation without the harshness. Very cool.

4.7/5
Joe New York, NY

Wow. I was so surprised when I got my Vortex. For under $100 I didn’t think this piece would be a big deal, but it has been a fantastic smoking piece. People love it mostly because not many people have them and it produces the biggest and cleanest hits of all of my pieces.

4.5/5
Georga. Santa, Monica, CA

These things are awesome. Giant clouds and not too rough on the throat. Its my go-to piece from here on out!

4.8/5
David Arvada, CO